Owning Your Mistakes in Business: What a Broken Automation Taught Me About Trust
I forgot one step in my automation and people paid for a product they never received. Here's how owning it built more trust than perfection ever could.
The Social Edit
25 Years On From September 11: Why We Still Need to Tell These Stories
Twenty-five years after the September 11 attacks, Morgan Jannusch reflects on memory, grief and why stories are what keep history alive, in Episode 2 of The Story Lounge Podcast.
Introducing The Story Lounge Podcast: Why I Finally Hit Record
Morgan Jannusch, founder of MJ Communications, launches The Story Lounge Podcast — a real, raw and human show about business, life and the stories that shape us
How I Landed National Media Coverage for a Toowoomba Client (And Why It Wasn't Luck)
How a Toowoomba PR strategist landed national media coverage for a local charity — and why storytelling, not luck, gets journalists to say yes.